This privacy policy explains how Print Oasis handles personal data when you contact us, request a quote, submit files, or use the website. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.
You may have rights to access, correct, delete, restrict, or object to certain processing of your personal data. In some cases, you may also ask for portability or withdraw consent. We will consider each request in light of the applicable law and the operational needs of the service.
To protect your privacy, we may ask for information needed to confirm your identity and understand the scope of your request. Once verified, we will respond within the period required by law or explain why a request cannot be fully granted.
Contact and order-related records are retained for the period needed to manage the request, complete the service, handle follow-up questions, and meet accounting or legal obligations where applicable. Technical data is kept for a shorter period unless it is needed for security, troubleshooting, or a legal requirement.
If we make material changes, we will update this page and may provide additional notice where appropriate. The version in effect is the one published at the time you use the site, unless a later notice states otherwise.
We may process your name, email address, phone number if you provide it, inquiry message, service preferences, server request metadata, and browser or device information. For order handling, we may also process artwork files, name lists, quantity details, and proof-related information that you choose to send.
We receive data when you use the contact form, send an email, call us, visit the studio, upload files, or otherwise communicate with us about a project. We also generate limited technical data through normal website operation and security controls.
We use cookies for essential site operation and to remember privacy preferences. We do not confirm analytics or advertising cookies as active on this site. Cookie use is limited to what is needed for basic functionality and user choice management.
You can manage cookies through your browser settings and, where available, through on-site preference controls. Essential cookies are used to keep the site working, and preference cookies help remember your privacy choices. If you block these cookies, some features may not function as intended.
Data processing overview
We use personal data to respond to inquiries, prepare quotes, review quantities and deadlines, check artwork or name lists within the agreed pre-flight scope, send proofs or status updates, manage collection or delivery, maintain website security, and support technical delivery. We may also use data to keep records needed for administration, compliance, and dispute handling.
We may share limited data with service providers that help us operate the website, process communications, support technical delivery, or maintain security. These recipients are expected to use the data only for the services they provide to us and under appropriate confidentiality obligations.
We may disclose personal data if required to comply with legal obligations, lawful requests from public authorities, or to protect our rights, users, or systems. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
Where the GDPR applies, we process personal data on a lawful basis appropriate to the context, such as responding to your request, performing a contract or pre-contractual steps, meeting legal obligations, or relying on legitimate interests where permitted. The applicable basis depends on the specific interaction and the data involved.
Where available, you may request access, rectification, erasure, restriction, objection, or portability of your personal data. You may also withdraw consent where processing is based on consent. Some requests may be limited by legal obligations, security needs, or the need to complete an agreed service.
Use the contact details below for privacy questions, rights requests, or related concerns.
